Head of UX

We are looking for a senior customer and user experience designer with at least 10 years' experience designing and implementing digital experiences. The Head of UX owns creating and enhancing digital interfaces like websites, enterprise and business applications to make the experience more effortless and enjoyable for users and customers.

The role of Head of UX is both a hands-on and strategic role that demands that its occupier have a solid background in the conceptualizing, designing, and creating great digital experiences for the product’s consumers. While the role will start as the head designer, we will expect the right candidate to build a team. The right candidate will have expertise in Design Thinking and will have international experience in both B2B and B2C. Must be passionate about the Creative process itself and with related methodologies.

Key Responsibilities:

• Customer / User Journey Maps and applying Design Thinking
• Designing and coding UI/UX for Website, Mobile and Business Software
• Conceptualize original ideas that bring simplicity and user friendliness
to complex design roadblocks
• Develop wireframes, storyboards, user flows, process flows and site maps
to effectively communicate interaction and design ideas
• Present and defend designs and key milestone deliverables to peers and
executive level stakeholders
• Conduct user research and evaluate user feedback
• Establish and promote design guidelines, best practices and standards
• Performing user testing that includes creating and implementing surveys
for direct customer feedbac and A/B tests to measure customer response
• Reviewing competitors’ products for additional insights
• Prototyping products for user testing
• Communicating with clients and other stakeholders

Key Requirements:

• Solid portfolio showing projects where design elements were created and
iterated on based on consumer feedback.
• Experience working for a leading international digital agency/design firm
• Proven UI experience
• Strong coding skills in area of web and mobile application development
• Proficiency in HTML, CSS, and JavaScript for rapid prototyping
• Experience building teams
• Worked in large/complex company and/or delivering work for large
• Degree in Design, Business, Psychology and/or Engineering
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