Our Approach

Stakeholder Engagement

Stakeholder engagement is the first key step in determining issues that are material to us. It gives us insight into the perspectives of our stakeholders, and what they deem important in the context of their partnership with us. We engage and receive feedback from a diverse range of stakeholders with the intention to improve our performance and drive long-term sustainability.

When assessing our material sustainability issues, we identify stakeholders in accordance with the AA1000 Stakeholder Engagement Standard. They include customers, employees, financial institutions, governments and regulators, shareholders and the investment community, the local community, as well as contractors, suppliers, trade unions and industry partners. Most of the topics raised by our stakeholders are addressed in our Annual Report. Our stakeholders are managed by various departments at the corporate as well as market levels.

We use various platforms to engage our stakeholders. The frequency of our ongoing engagement with our stakeholders varies with the platforms used and topics of engagement. More information is available here.

Click here to know more about how we engage our employees. The Investor Relations section of the annual report will provide more details on how we engage our investors.


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