We value and seek to empower our people and communities. We believe in creating a values-based and performance-led culture at Sembcorp, where health and safety is an integral part of our everyday business. Through engagement and partnerships, we aim to make a lasting positive impact on our communities.

Why this is material
A healthy and safe work environment is a fundamental right of every employee. As Sembcorp develops and operates power and water plants as well as other facilities, we understand that the nature of our business operations means that any lapse in health or safety protocols can result in direct or indirect impact on our people, customers and communities. Therefore, it is our responsibility to ensure that our employees and contractors at all levels are equipped with training and the right tools to work safely.

Our approach
Occupational Health and Safety
Health and safety form an integral part of our daily business operations. We aim to be an organisation with a proactive health and safety culture. We are committed to working towards the goal of zero fatalities and injuries in our workplaces, with a workforce that puts safety first.

We aim for progressive improvement in our health and safety performance, which is benchmarked against global industry safety statistics such as the International Oil and Gas Producers Global Safety Performance Indicators. To meet our goals we have in place structures and processes including:

• Board review
• Oversight by the board’s Risk Committee
• Leadership by our Group President & CEO, supported by our Senior Leadership Council (SLC)
• A Group Health, Safety, Security and Environment (HSSE) management system comprising:
    o Group HSSE Policy
    o Group HSSE rules, standards and procedures

The Group HSSE management system details expectations and principles relating to different aspects and activities of stakeholders across the entire Group, including contractors, vendors and suppliers working within or at project sites outside our facilities. Our management approach and elements are aligned with the relevant OHSAS and ISO Standards, and ensures that we comply with the legal requirements relating to HSSE in all respective jurisdictions of our operations. In addition, the framework is supported by Sembcorp’s 10 Elements for HSSE Excellence.

For more information on our health and safety certifications, please visit Memberships, Certifications & Ratings.

The Group HSSE management system covers key processes for effective health and safety management including:
• Hazard Identification and Risk Assessment
• Incident Investigation and Reporting
• Occupational Health Management
• Consultation and Communication

For more information on our Group HSSE management system, please refer to the 2019 Performance Data and Commentary report.

Training
Equipping our people with the relevant HSSE and technical capabilities ensures the presence of competent safety practitioners and line managers across our operations. Training plans are tailored according to the particular operation or site’s risk profile and local conditions.

Product Safety and Quality
Quality assurance and compliance testing of our products are done at various points in the value chain, from manufacturing to distribution and supply. To minimise the risk of non-compliance, our stringent monitoring and control regime includes detailed inspections as well as preventive maintenance of all critical instruments, including meters and sensors, for us and our customers. We also conduct regular quality checks to comply with regulatory requirements and to ensure that the water we produce is safe for our customers and end users, including our potable water products.


Physical Security
Our Group Security Management System adopts a holistic approach to safeguarding the long-term security of our operations – by aligning physical security measures with international practices. The management system includes standards such as the Physical Access Control Standards and Recommended Practices which are benchmarked against relevant international security management protocols.

Assurance
Our Group HSSE assurance is aligned with the Integrated Assurance Framework (IAF). The IAF adopts a three lines of defence (LOD) approach that sets in place a robust accountability system to enable effective controls for identified risks and to promote continual improvement.

For more information about how HSSE is managed through our three LOD model, please refer to the 2019 Performance Data and Commentary report.

 

Why this is material
The unprecedented energy transition has led to significant risks and business model disruption. In this fast-changing climate, our people play a vital role in ensuring our business stays relevant by delivering on our transformation strategy and goals. Developing and retaining a capable, highly motivated and performance-led workforce will be key to our shared success. Of the issues relating to our people, our materiality review process has identified the following areas of focus:

• Employee development
• Employee compensation and benefits
• Employee engagement
• Employee wellness
• Diversity and equal opportunities
• Human rights and labour standards

Our approach
We have more than 4,500 employees across our operations spanning multiple markets worldwide, where labour laws, regulations, employment codes and practices differ widely. All our local human resource policies comply with local laws.

Our human resource practices are guided by the following governing frameworks and policies:

• Oversight by the board’s Executive Resource & Compensation Committee
• Oversight by the SLC
The Sembcorp Mindset and Leadership Competencies 
Code of Conduct 
Human Rights Policy 
• Harassment Policy
• Grievance Handling Policy and Consequence Management Framework

For details on our areas of focus, please refer to the People section of our Sustainability Report.

Why this is material
Sembcorp’s long-term success is based on being a valued partner to the communities we operate in. While our businesses play a role in supporting economic development and improving the quality of life in these communities, we also recognise that the nature of our business means we can have varying degrees of economic, social and environmental impact, in direct or indirect ways, on the communities in which we operate. As such, as part of our licence to operate, we aim to contribute to the sustainable development of local communities through engagement, by investing in meaningful partnerships and programmes that can have a lasting positive impact.

Our approach
Our operations support local development by providing employment and revenue that contribute towards economic growth as well as the infrastructural development of our host communities.

With operations across multiple markets worldwide, we understand first-hand how the needs of one region can vary greatly from another. We believe our local operations are best placed to understand the unique needs of the community and forge partnerships with local stakeholders. As such, markets manage community assessments, engagement programmes and contributions, while aligning to group-level strategic frameworks and guidelines.

Assessment and Engagement
Our community assessment and engagement practices are guided by our Group Stakeholder and Community Engagement Policy, and the Group Community Grievance Management Policy. Environmental and social impact studies are carried out in accordance with international and / or national standards for major new projects and expansions as required. These studies typically include social management plans which are implemented by the operations team at various stages of project development.

Community Investment
Our revamped Community Investment Guidelines provide a more strategic approach to our charitable contributions and community investments. The updated guidelines aim to achieve a greater proportion of investments in long-term initiatives which integrate community needs with our business objectives, core competencies or assets. Our efforts currently focus on supporting the following five Sustainable Development Goals (SDGs):



The LBG (formerly London Benchmarking Group) Guidance Manual guides the tracking and reporting of our community contributions. This uses standardized definitions and valuations to account for our total community giving.

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